What are the reimbursement methods and deadlines?

At Elementary Cosmetics Paris , we are committed to processing refunds efficiently and transparently. Here are the associated terms and deadlines:

Reimbursement methods:

• Bank card: The refund will be made directly to the card used during the purchase.
• PayPal: Funds will be returned to your PayPal account.
• Other payment methods: The refund will be made via the same payment method as that initially used.

Reimbursement deadlines:

• Internal Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. This process typically takes 3-5 business days.
• Banking Delay: After approval, the time it takes for the refund to appear in your account depends on your financial institution:
  • Bank card: 2 to 5 working days.
  • PayPal: 1-3 business days.

Please note that these time frames may vary depending on your bank or payment provider's policies. If you do not see the refund credited to your account after these time frames, we recommend contacting your bank or payment provider for additional information.

For any questions or further assistance, please do not hesitate to contact our customer service at contact@elementarycosmetics.com . We are here to help and ensure your satisfaction.