How do I track my order?

Tracking your order on Elementary Cosmetics Paris is quick and easy with our dedicated tools. Here's how to do it:

  1. Check your shipping confirmation email : Once your order has shipped, you will receive a confirmation email with a tracking link and tracking number. Check your inbox, including spam or promotions folders.

  2. Use our delivery tracking portal : Go to our tracking portal and enter your order number and email address to track the progress of your package in real time.

  3. Log in to your customer account : If you created an account when you made your purchase, you can log in to your customer area on elementarycosmetics.com . Go to the "My Orders" section to view details and track your delivery.

  4. Contact our customer service if necessary : ​​If you cannot find your tracking link or have any questions, our customer service is available at contact@elementarycosmetics.com . Include your order number for quick assistance.

With these options, we do our utmost to ensure you have a seamless shopping experience and hassle-free delivery.