How to make a return?
If you change your mind, you have 30 days from receipt of your order to make a return.
How to make a return?
- Initiate your return request: Contact our customer service by sending us a message through our form or directly at contact@elementarycosmetics.com . Please indicate your order number, the items concerned and the reason for the return.
- Ship the products: Items must be returned in their original condition and packaging. Be sure to include a copy of your invoice or order number in the package.
Important: For logistical reasons, return costs are not covered by Elementary Cosmetics Paris and remain your responsibility.
If you have any questions or need assistance, please feel free to contact us at contact@elementarycosmetics.com . We will be happy to assist you.